Authentify presents a real-time approach to securing e-commerce that makes contact with the actual person behind the transaction. During a high risk/high dollar web transaction, employing the Authentify service provides several checkpoints during the process, which become obstacles for potential fraudsters, forcing them to abandon the transaction. Some of these obstacles consist of the prospect of live contact, the need to input a working phone number in their possession, and the voice recording they must leave to complete the transaction.
On the other hand, with no additional devices, end user training, or software to install, legitimate users find the process to be easy to complete and reassurring.
Application Overview
User enters credit card information to complete online purchase. Online merchant decides nature of transaction (high dollar/high risk) warrants increased user verification.
User directed to web page displaying either trusted phone numbers or user enters his phone number-depending on merchant's desired level of risk mgmt. User clicks "place call" link. Authentify phone call placed to chosen number.
Confirmation number displayed on web page. User completes Authentify process including a voice recording confirming the transaction for audit purposes.
User directed back to checkout screen to complete online purchase.



