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Authentify's Online Demo Center

Instead of trying to identify one particular user for authentication purposes, companies conducting e-commerce transactions are usually faced with a more daunting task. They must allow thousands of unknown users access to their sites while somehow filtering out those users who are intent on committing fraud. Even more troublesome, once e-commerce providers figure out how to thwart one type of fraud, a new threat is already at work.

Authentify presents a real-time approach to securing e-commerce that makes contact with the actual person behind the transaction. During a high risk/high dollar web transaction, employing the Authentify service provides several checkpoints during the process, which become obstacles for potential fraudsters, forcing them to abandon the transaction. Some of these obstacles consist of the prospect of live contact, the need to input a working phone number in their possession, and the voice recording they must leave to complete the transaction.

On the other hand, with no additional devices, end user training, or software to install, legitimate users find the process to be easy to complete and reassurring.


Application Overview


User attempting high dollar/high risk web transaction
PSTN
Authentify Web/Telephony Center
Merchant's Web Server

User enters credit card information to complete online purchase. Online merchant decides nature of transaction (high dollar/high risk) warrants increased user verification.

User directed to web page displaying either trusted phone numbers or user enters his phone number-depending on merchant's desired level of risk mgmt. User clicks "place call" link. Authentify phone call placed to chosen number.

Confirmation number displayed on web page. User completes Authentify process including a voice recording confirming the transaction for audit purposes.



User directed back to checkout screen to complete online purchase.