Authentify's password reset application combines true out-of-band safeguards with real-time delivery to produce the most secure and convenient method of resetting account access.
Application Overview
User requesting new PIN/Password
PSTN
Authentify
Web/Telephony Center
Web/Telephony Center
ABC Company's Web Server
User enters login ID and clicks "Forgot Your Password?" link to reset password.
User directed to web page displaying trusted phone numbers. Authentify phone call placed to chosen number.
Confirmation number displayed on web page. User completes Authentify process. Upon successful process completion temporary password delivered over the phone.
User directed back to login screen to login with temporary password. Upon initial login user is prompted to change temporary password.
