Nuance Verifier Named “Product of the Year”

Innovative Voice Authentication Software Recognized by TMC BiometriTech for “Driving Momentum of the Biometric Industry”

Menlo Park, CA - Febuary 25, 2003 - Secure access to protected data is a major theme in today’s business climate, and technology industry watchers are recognizing the value of biometric solutions in addressing this critical corporate concern. Nuance (Nasdaq: NUAN), the speech experts, today announced that the company’s biometric voice authentication product, Nuance Verifier 3.0, was named a 2002 “Product of the Year” by TMC Media’s BiometriTech™ Newsletter. The BiometriTech Product of the Year award honors innovative products and services that have made a positive contribution to the growth of biometric technologies.

“Nuance and Verifier 3.0 are driving the momentum of the biometric industry. We’re proud to recognize Nuance’s hard work and innovation with a ‘Product of the Year’ Award for 2002,” said Rich Tehrani, president of TMC and group editor-in-chief of BiometriTech.

A person’s voice creates a voiceprint, and like a fingerprint, no two are exactly alike. Nuance Verifier software captures a person’s voiceprint and stores it as an encrypted, mathematical algorithm that cannot be hacked, cracked or compromised. Nuance Verifier uses these voiceprints to deliver secure telephone access and personalization without the use of passwords or PINs. Because Nuance Verifier does not require specialized equipment, such as finger pads or retinal scanners, it offers a more convenient and cost effective means of adding new layers of security for remote interactions. Nuance Verifier can also be integrated with a comprehensive deployment of speech recognition software and scaled to accommodate thousands of users in many locations.

Today companies use Nuance Verifier software to enable secure identity verification as a gateway to password reset processes and as a means to access to sensitive information such as financial or HR/employee data. In government, the U.S. Social Security Administration is currently testing a custom voice verification solution developed by Nuance partner Authentify, Inc. using Nuance products. Of the more than 250 million W2 wage reports SSA received, approximately 100 million were received electronically from employers in 2001. In an effort to make the filing process quicker and more efficient, the SSA permits employers to authorize employees to file these reports electronically on the SSA Web site. Users of the online system record voiceprints which, when verified, permit the user to obtain a PIN and password faster than the current process allows. A PIN and password are required for online wage reporting.

“We are honored to have won TMC’s BiometriTech prestigious ‘product of the year’ award,” said Ron Croen, president, CEO and chairman, Nuance. “Many organizations—from financial services companies to insurance agencies—are embracing Nuance Verifier as a secure way to automate access to sensitive information.”

About Nuance
Nuance is the speech expert. Nuance's speech software solutions enable automated access to everything from account balances to flight information, email reading to voice activated dialing - accessed using nothing more than the power of voice and an ordinary phone. In markets around the world, leading enterprises and telecommunications carriers - including British Airways, Nomura Securities, OnStar, Sprint PCS, United Parcel Service, Vodafone, and many more - work with Nuance to reduce costs, increase customer satisfaction and retention, create new sources of revenue and improve security. Nuance is headquartered in Menlo Park, Calif. and has offices around the world. For more information, visithttp://www.nuance.com or call 1-888-NUANCE-8.

Editorial contacts:

Gwen Murphy
Nuance
650.847.7131
gmurphy@nuance.com

Becky Quinlan
Eastwick Communications for Nuance
650.480.4032
bquinlan@eastwick.com

This press release contains forward-looking statements, including, for example, those relating to the technological advantages and scalability of Nuance products planned deployments of Nuance products, and market adoption of Nuance products. There is no assurance that the results contemplated by any forward-looking statements will be realized. The following factors, risks and uncertainties, among others, could cause actual results to differ materially from those described or implied in this press release's forward-looking statements: the risk that Nuance products will not provide anticipated technological advantages or scalability, the risk that future customer deployments of Nuance products will not take place as planned, the risk that market adoption of Nuance products will not increase or will decline, and other factors described in Nuance's filings with the Securities and Exchange Commission, including but not limited to Nuance's last-filed annual and quarterly report form 10-Q. Nuance does not undertke to update any oral or written forward-looking statements that may be made by or on behalf of Nuance. Nuance is a trademark of Nuance Communications, Inc. All other trademarks are property of their respective owners.

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